Surveys are often a low-cost data collection method that is minimally interruptive to the day-to-day operations, yet provide the organization with real-time information regarding any aspect of their operations they wish to collect data on. While off-the-shelf surveys are available, most of our surveys are mutually built with the client organization to focus on the information they which to obtain. Data collections methods vary and are designed to be minimally interruptive to the operations of the organization. Safeguards are built in the design to maintain neutral, non-biased question construction.

Our most requested surveys are:

• Interpersonal and relationship surveys
• Customer Service surveys
• Employee surveys

All of our surveys include design, development, delivery, data collation, data analysis, report writing, and follow-up action planning session(s). Usually, there is a combination of methods including questionnaires, focus groups, individual interviews, observation, and policy or administrative review.

WORKING WITH US

We differentiate between practitioners and academics, and between skillful practitioners and knowledgeable practitioners. All of our staff are skillful and knowledgeable practitioners with many years of practical experience or have been in senior leadership positions themselves. While no consultant can guarantee the successful implementation of an initiative or change effort, because so much depends on the organization itself, the people within the organization and environmental circumstances. We however are excellent in helping organizations understand all that will be necessary in order for them to obtain the results they are looking for, and then supporting the organization in achieving those goals.